FAQ

Telenovelas answers

How to register, post new topics and reply to topics in the message boards.

Before you can do anything, you need to Register for free with Telenovelas.es. Please follow the directions and you should be registered quickly! Once you're on the message board, it's easy to start posting. If you're starting a new thread, scroll all the way to the bottom and click on the "Create New Thread" button. Once there, type in a title for your message, the message itself, then click the "Create New Topic" button underneath the Topic icons section. If you're replying to a thread, click reply, type in your message, then click the "Add your Post" button. ^ Back to top

How do I activate my account?

To activate your account, please check your email for an automated message from us. You'll find a request to click an activation link, within the email. Please click the link to activate your account. If you do not see the email, please give it time to get to you. As well, please check your junk email. It may have gone into there. You can log in at any point, after registration! If you are trying to activate your account but the activation link ‘tells you’ it is an invalid activation, please Contact Us. ^ Back to top

What are the rules for posting on Telenovelas.es Message Boards?

Telenovelas.es Guidelines

1. Abuse: If a moderator gives you specific instructions in a warning, and you blatantly disregard it, you are subject to being removed from the board. We do not allow flaming, bashing, profanity, racial, ethnic, religious, or sexual orientation slurs. We do not allow sexually-oriented material, or any other offensive material on the site. We reserve the right to remove postings that defame, insult or are abusive to any poster or actor, without question. We encourage you to debate the point, not to argue with the poster!

2. Removal of posts: We reserve the right to move off topic posts to the lounge, to remove posts that are not in English, and to remove solicitations or advertisements from the boards. Any offensive posts can and will be removed and any harassing posts will be made available to the proper authorities. We do not permit the message boards to be used as a place to insult the actor's physical appearance or acting. Please use tact when posting about this sensitive material.

3. Report a Bad Post! This is an anonymous feature. If you see anyone going against the Telenovelas.es Guidelines, please click the 'report bad post' link in their post or thread. We will be notified of the issue and will look into it further.

4. Copyright Laws: You can assume that almost anything you find online is copy written. You must have copyright ownership of all material that you post on our message boards. No articles, spoilers, bios or graphics can be posted without the express written consent of the copyright holder. Please transfer any articles or spoilers into your own words before you post or simply post a link to the spoiler or news item. All content on Telenovelas.es is the property of First Beat Media. Reproduction in any form without permission is strictly prohibited. Linking to Telenovelas.es news articles, spoilers or updates is permitted.

5. Privacy: You must respect the privacy of individuals on the boards. Do not post private information such as phone numbers, addresses, social security numbers or any other information deemed private.

6. Good etiquette online means that you DON'T USE ALL CAPITAL LETTERS when you post! You may use a few words capitalized, to add to your post, or the bold, and italics buttons. If we see a post in all caps, we reserve the right to give you a friendly reminder or simply remove it, if you've been warned.

7. Please do not double post. This is called "spamming." We don't tolerate this, and if you do this, your post will be removed and you may be as well. Useless posts with no content and nonsensical posts eat up space and waste everyone's time.

8. You participate at your own risk on the message boards. You take responsibility for postings under your identification and use the information provided here at your own risk. Telenovelas.es takes no responsibility for the content or opinions posted here. Please do not share your username or password.

9. Telenovelas.es reserves the right to remove any postings for any reason - without reason. We also reserve the right to remove posters if they are found to consistently not follow Telenovelas.es's guidelines.

10. If you have a SPOILER or a RUMOR you'd like to share with Telenovelas.es, we ask that you please ensure that your title is named appropriately. A good title is "Spoiler" or "Rumor", but you can also let out who the spoiler pertains to. You can post "Sharon Spoiler". Please do not post the spoiler in the title or we will remove your post. Please remember that not everyone wants to read the spoilers so do not post them in regular non-spoiler threads. Please read our Spoilers and News Rooms for the show, before you post. We reserve the right to remove any that have already posted, without warning and without question. * If a poster is found to be consistently not following the guidelines, they may also be removed from the boards. Remember, use your common sense when posting and have a fantastic time at Telenovelas.es! ^ Back to top

I lost my password, what can I do?

If you forget your password, you can click on the 'Lost Password' link on any page that requires you to fill in your password, or just use this link Telenovelas.es Lost Password. This will bring up a page where you should enter your registered email address, so that our automated system will send your password out to you in an email. Please keep your password safe! ^ Back to top

How can I change the information in my profile?

First, login. At the top of the Telenovelas.es page, you will see 'Edit Your Profile'. Click that link and it will open into a new page. You can make any changes in this page and when you're finished, click "Update." If you want to change your email address, at the top of your profile page, you will see "Change My Email." Click the link. Follow the directions to change your email and click "Change." If you wish to change your password, click "Change My Password," which is a link at the top of your profile page. Follow directions and click "Change." ^ Back to top

Password Issues and Login Errors:

Q: I tried to login and this is the error I got. “Invalid username and/or password, please note: your login username is your email address you used for registration.” What do I do?

A: First check to ensure that your caps lock is not on, and then check that you are entering the correct email address and password that you registered with, into the login box. Please make another attempt to login, and if this still does not work, you will want to check to ensure that your password is correct, and that you are a member of the Telenovelas.es community. You can do this by clicking this link and following the directions to have us send you your password. Lost Password If you get this error message: Email address you have entered was not found in our database. You are not a member of the Telenovelas.es message board but can easily remedy this by signing up for your free Telenovelas.es account! Register ^ Back to top

How to post your avatar (picture).

Click on Edit My Profile. Enter your name in the Screen Name box. Put a check next to "Display my picture." Click the Browse button. Once you find the file of your Avatar (picture) click on it, press open. Scroll all the way down the page and click Update. If you choose one of your own, make sure it's no more than 80x80 pixels. Once you have updated your photo, click "Ctrl F5" on your keyboard to refresh. You'll now see your avatar! ^ Back to top

How to delete cookies from Internet Explorer, Netscape & Firefox:

How to delete cookies from Internet Explorer:
1. Open Internet Explorer and click on the "Tools" menu.
2. In the "Tools" menu, click on "Internet Options".
3. The Internet Options pop-up window appears.
4. Under the General Tab select the "Delete Cookies" button.
5. Delete cookies by clicking "OK".

*Optional: Select the "Delete Files" button to clear the Internet cache. Make sure to check the box to "Delete all offline content". Delete temporary Internet file history data by selecting "Clear History".

How to delete cookies from Firefox:
1. Open Firefox and click on the "Tools" menu.
2. In the "Tools" menu, click on "Options".
3. The Options pop-up window will open.
4. From along the left side of the window select the "Privacy" icon. This displays the Privacy Settings in the right side of the window.
5. The option to erase the temporary Internet file "Cookies" is near the bottom of the list.
6. Click "Clear" to delete cookies.

*Optional: Delete all temporary Internet files by selecting the "Clear All" button. Delete specific temporary Internet files such as History or Cache files by selecting their individual "Clear" buttons.

How to delete cookies from Netscape:
1. Open Netscape and click on the "Tools" menu.
2. From the Tools menu select "Options".
3. The Options pop-up window will open.
4. From along the left side of the window select the "Privacy" icon. This displays the Privacy Settings in the right side of the window.
5. The option to delete cookies labeled "Cookies" is near the bottom of the list.
6. Click "Clear" to delete cookies. Optional: Delete all temporary Internet files by selecting the "Clear All" button. Delete specific temporary Internet files such as "Page History" or "Cache" by selecting their individual "Clear" buttons. ^ Back to top

If I give feedback or suggestions, can you forward them to my favorite show?

While we appreciate your feedback regarding the soaps, we have no way of forwarding them to your favorite show. We encourage you to send an email with your comments to the network of the show in specific. ^ Back to top

Do you ever conduct tours of the set on any soaps?

Unfortunately, the soaps rarely if ever conduct tours of the soaps. The reason, is that they have closed sets, for taping purposes. There are no live audiences. Rarely, they do have contests where you can sign up to win a tour of the set. Telenovelas.es advises you to go to the network sites (abc, cbs, nbc) for more information regarding these! ^ Back to top

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